Live Chat Our Client Advisors are available to chat Monday through Saturday 9:00AM – 11:00 PM and Sunday, 10:00AM - 9:00PM (EST), excluding holidays. The option to chat will become active during these hours once an advisor is available. EMAIL To reach our online Client Advisors by email, click "contact us" to provide details and your contact information.

Delicate provides after sales services for the products purchased from delicatedesign.store. For any request of assistance you can refer to: • our Client Services at info@delicatedesign.store * For timepiece repairs, please also include Art. No. Please enclose a detailed repair request, your contact information, and original sales slip with your item. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.

EMAIL For assistance with gifts, click "contact us" to provide details and your contact information.